FAQ'S

Frequently Asked Questions...

How long does it take to receive my order?
If the product you ordered is in stock, please note it will take 3-4 working days for you to receive your order. If you wish to order a product that is out of stock, please email info@savannaadventureres.co.uk so we can prioritise your order and see how we can help you further.


How do I request a return? 
If you are not satisfied with your order, please email info@savannaadventurers.co.uk within 14 days of receiving your parcel. In adherence to the Consumer Rights Act for online purchases we uphold a return policy which lasts 14 days. Requests for a refund can be made up to 14 days from the date of receipt of your order. We unfortunately will not be able to refund you if 14 days have gone by since your purchase was recorded as delivered. Please send the parcel back to us in the same condition is was received.

I’m interested in stocking your product, how do I become a stockist? 
If you love our range as much as we do and you feel it would be a good fit for your brand, we would love to hear from you. Please drop us a line at info@savannaadventurers.co.uk

For everything else, email us on info@savannaadventurers.co.uk